FAQ

Frequently asked questions about Shorby tools and settings.

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19 articles in this collection
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My Shorby link has been marked as Spam

What to do when a service where you place a Shorby link finds it suspicious or spam?
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Updated over a week ago

Shorby API

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Updated over a week ago

How do I cancel my subscription?

Here is how to close your Shorby account.
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Updated over a week ago

Can I edit a Smart Page after the sign up?

Is it possible to manage links during the trial period?
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Updated over a week ago

Link is broken

What to do if your browsers says the link is broken?
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Updated over a week ago

Can I schedule links?

Yes! Here are the instructions for Shorby blocks scheduler.
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Updated over a week ago

Shorby tools aren't working properly

What to do if you can't use some features on Shorby
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Updated over a week ago

Manage Shorby Smart Page on Instagram

Troubleshooting for Shorby links in Instagram bio
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Written by Kate
Updated over a week ago

How do I add my link to Instagram bio?

Adding a Shorby link to your Instagram bio
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Written by Kate
Updated over a week ago

Can I customize a URL on Shorby?

Here is how to create a custom URL of your Shorby links.
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Written by Kate
Updated over a week ago

Can I add a "Subscribe on the email list" button to Shorby bio link?

A way to integrate buttons from email marketing platforms such as Aweber or MailChimp to your Shorby Smart Page
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Written by Kate
Updated over a week ago

How do I use the retargeting tool?

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Updated over a week ago

What statistics do I see on my Dashboard?

You can see how many human clicks you got per each link or bio link, daily or monthly.
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Updated over a week ago

How do I log in to Shorby?

Password reset and login instructions for users.
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Updated over a week ago

Where can I find video tutorials about Shorby?

Videos are the best way to describe how Shorby works and how to get the most of its tools.
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Updated over a week ago

What is smart click?

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Updated over a week ago

What is branded link?

Here is the reason why everyone needs to use branded links!
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Updated over a week ago

What messengers can I add to my Shorby Smart Page?

The list of messengers to add as buttons on Shorby.
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Written by Kate
Updated over a week ago

How to add an emoji on Shorby?

Use emojis to improve your links!
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Written by Kate
Updated over a week ago