FAQ

My Shorby link has been marked as Spam

What to do when a service where you place a Shorby link finds it suspicious or spam?

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Updated over a week ago

Shorby API

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How do I cancel my subscription?

Here is how to close your Shorby account.

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Can I edit a Smart Page after the sign up?

Is it possible to manage links during the trial period?

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Link is broken

What to do if your browsers says the link is broken?

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Can I schedule links?

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Shorby tools aren't working properly

What to do if you can't use some features on Shorby

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Manage Shorby Smart Page on Instagram

Troubleshooting for Shorby links in Instagram bio

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How do I add my link to Instagram bio?

Adding a Shorby link to your Instagram bio

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Can I customize a URL on Shorby?

Here is how to create a custom URL of your Shorby links.

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Updated over a week ago

Can I add a "Subscribe on the email list" button to Shorby bio link?

A way to integrate buttons from email marketing platforms such as Aweber or MailChimp to your Shorby Smart Page

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How do I use the retargeting tool?

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What statistics do I see on my Dashboard?

You can see how many human clicks you got per each link or bio link, daily or monthly.

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How do I log in to Shorby?

Password reset and login instructions for users.

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Where can I find video tutorials about Shorby?

Videos are the best way to describe how Shorby works and how to get the most of its tools.

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What is smart click?

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What is branded link?

Here is the reason why everyone needs to use branded links!

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What messengers can I add to my Shorby Smart Page?

The list of messengers to add as buttons on Shorby.

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Updated over a week ago

How to add an emoji on Shorby?

Use emojis to improve your links!

Written by Kate
Updated over a week ago